In a previous post, I explained our choice to turn toward chronic disease as our next frontier. More recently, we have begun a deep dive into Diabetes care. This decision has been influenced by several factors. One is a collaboration with a large telepharmacy chain that is motivated to reshape their value proposition. As they see it, their patients need [...]
It's becoming a tired complaint: "Healthcare is broken!" If only it felt like an expired topic. Alas, it persists. And of course, there are thousands of solutions in the air. Some of them are getting traction. But they don't seem to be moving the needle enough to alter the public's experience. In 2019, with a little encouragement by KPMG, Mark [...]
As detailed in my previous post, QiiQ is at the beginning of a very long and complicated journey. We need more people to help make this happen. Like all startups, we need "doers" - people who will complete some of the sweaty work required in execution. For example, while thousands of hospitals continue to struggle with arcane tools, we need [...]
QiiQ has reached a critical milestone in our journey as a health technology company: we have a first customer. Crozer Health, a unit of Prospect Medical, operates four hospitals in Delaware County, PA. They are facing impending reductions in their employment roster, which may impose even more stress on their already overloaded ERs. They’ve asked for our help. We have been [...]
Opinions are a-dime-a-dozen. Anyone who's been around this industry has one about where healthcare information tech is now, and where it's going. Some things no-one would dispute: the healthcare industry consumes a huge bulk of GPD (5%-10% globally; 16% in the USA) it lags behind most other industries in terms of technology it falls further and further back all the [...]
This is me not putting it off. And it took listening to these two guys battle away on their philosophies to drive me to it. Like many people who feel a compulsion to distribute their views, I've continued to wait for an inspiration. As I listened to Jack Ma and Elon Musk's 2+ year-old one on one, I felt I [...]
Most Health IT applications are built and sold as enterprise solutions that present: significant cost outlay for the hospital disruption to workflow routine for many people who work delivering care considerable new risks to patient data and system security This typically means that approvals take many months. That can extinguish the appetite and enthusiasm for actually using this tool, [...]
The gyrations around features and functionality have been damn taxing. Choosing which features to go with have been informed by a huge number of criteria. Some are familiar to any entrepreneur, while some are less common: the hospital approval process (affected by politics, patient safety, regulatory, IT and facilities, and not lastly cost) clinician distrust of administration time/complexity to deploy [...]
At the Fraser Health hackathon in January 2017, I met the CEO of QiiQ Healthcare, Dave Brown. I was looking for opportunities to do data visualization at the hackathon, and we got into discussing exciting possibilities for communicating patient tracking metrics to clinicians and administrators for QiiQ. However I wasn’t able to contribute to QiiQ until July, when my contract [...]
As a CEO who deeply believes that "getting it right" is really really hard, I sometimes have to defend the importance of design. This morning I found myself contemplating that conversation once again. And this time, the designer's talents for empathy and reflection emerged as two key abilities that can make all the difference to a product's appeal. Consider the [...]
