In a previous post, I explained our choice to turn toward chronic disease as our next frontier. More recently, we have begun a deep dive into Diabetes care. This decision has been influenced by several factors. One is a collaboration with a large telepharmacy chain that is motivated to reshape their value proposition. As they see it, their patients need [...]
It's becoming a tired complaint: "Healthcare is broken!" If only it felt like an expired topic. Alas, it persists. And of course, there are thousands of solutions in the air. Some of them are getting traction. But they don't seem to be moving the needle enough to alter the public's experience. In 2019, with a little encouragement by KPMG, Mark [...]
QiiQ has been around for years now, in grand pursuit of impact. Our unwavering aim is to combine our grasp of clinical workflow's most thorny challenges with our command of technology's potent utility as tooling for process therapy. Along the way, we shifted our central focus from emergency medicine to chronic disease. But it's much the same in many respects: [...]
From the beginning of the road, our efforts have been directed at the challenges faced by those delivering care in the ER, and indirectly, their patients. This is a vastly different orientation than many technology startups. (It's instead quite common to develop exciting new technologies, and search for markets that might be interested in that tech.) So what has happened [...]
As detailed in my previous post, QiiQ is at the beginning of a very long and complicated journey. We need more people to help make this happen. Like all startups, we need "doers" - people who will complete some of the sweaty work required in execution. For example, while thousands of hospitals continue to struggle with arcane tools, we need [...]
QiiQ has reached a critical milestone in our journey as a health technology company: we have a first customer. Crozer Health, a unit of Prospect Medical, operates four hospitals in Delaware County, PA. They are facing impending reductions in their employment roster, which may impose even more stress on their already overloaded ERs. They’ve asked for our help. We have been [...]
Opinions are a-dime-a-dozen. Anyone who's been around this industry has one about where healthcare information tech is now, and where it's going. Some things no-one would dispute: the healthcare industry consumes a huge bulk of GPD (5%-10% globally; 16% in the USA) it lags behind most other industries in terms of technology it falls further and further back all the [...]
This is me not putting it off. And it took listening to these two guys battle away on their philosophies to drive me to it. Like many people who feel a compulsion to distribute their views, I've continued to wait for an inspiration. As I listened to Jack Ma and Elon Musk's 2+ year-old one on one, I felt I [...]
The gyrations around features and functionality have been damn taxing. Choosing which features to go with have been informed by a huge number of criteria. Some are familiar to any entrepreneur, while some are less common: the hospital approval process (affected by politics, patient safety, regulatory, IT and facilities, and not lastly cost) clinician distrust of administration time/complexity to deploy [...]
As a CEO who deeply believes that "getting it right" is really really hard, I sometimes have to defend the importance of design. This morning I found myself contemplating that conversation once again. And this time, the designer's talents for empathy and reflection emerged as two key abilities that can make all the difference to a product's appeal. Consider the [...]
