QiiQ has been around for years now, in grand pursuit of impact. Our unwavering aim is to combine our grasp of clinical workflow's most thorny challenges with our command of technology's potent utility as tooling for process therapy. Along the way, we shifted our central focus from emergency medicine to chronic disease. But it's much the same in many respects: [...]
From the beginning of the road, our efforts have been directed at the challenges faced by those delivering care in the ER, and indirectly, their patients. This is a vastly different orientation than many technology startups. (It's instead quite common to develop exciting new technologies, and search for markets that might be interested in that tech.) So what has happened [...]
As detailed in my previous post, QiiQ is at the beginning of a very long and complicated journey. We need more people to help make this happen. Like all startups, we need "doers" - people who will complete some of the sweaty work required in execution. For example, while thousands of hospitals continue to struggle with arcane tools, we need [...]
QiiQ has reached a critical milestone in our journey as a health technology company: we have a first customer. Crozer Health, a unit of Prospect Medical, operates four hospitals in Delaware County, PA. They are facing impending reductions in their employment roster, which may impose even more stress on their already overloaded ERs. They’ve asked for our help. We have been [...]
Opinions are a-dime-a-dozen. Anyone who's been around this industry has one about where healthcare information tech is now, and where it's going. Some things no-one would dispute: the healthcare industry consumes a huge bulk of GPD (5%-10% globally; 16% in the USA) it lags behind most other industries in terms of technology it falls further and further back all the [...]
This is me not putting it off. And it took listening to these two guys battle away on their philosophies to drive me to it. Like many people who feel a compulsion to distribute their views, I've continued to wait for an inspiration. As I listened to Jack Ma and Elon Musk's 2+ year-old one on one, I felt I [...]
The gyrations around features and functionality have been damn taxing. Choosing which features to go with have been informed by a huge number of criteria. Some are familiar to any entrepreneur, while some are less common: the hospital approval process (affected by politics, patient safety, regulatory, IT and facilities, and not lastly cost) clinician distrust of administration time/complexity to deploy [...]
As a CEO who deeply believes that "getting it right" is really really hard, I sometimes have to defend the importance of design. This morning I found myself contemplating that conversation once again. And this time, the designer's talents for empathy and reflection emerged as two key abilities that can make all the difference to a product's appeal. Consider the [...]
The healthcare industry is notoriously resistant to change. Lots has been written about this, so we won't get into it now. I take comfort as I look around at companies that are working hard to reinvent the experience of clinical care for patients around the world. Here are a few who's efforts are worth watching: Augmedix - these guys are [...]
Before I started on the QiiQ path, I was warned that achieving traction in healthtech is VERY difficult and takes a lot of patience. One savvy veteran warned that it will inevitably be a "long slog." At QiiQ, we're all of the mind that the work we do now to aim the ship, the greater the probability we'll be successful with [...]
